It may surprise you to know that we have been doing teleconsultations for over ten years.  The only difference is that now we use a different platform from the traditional SKYPE that was only available ten years ago. If you’re not familiar with remote consultations, Telehealth is a very practical way to have your Surgeon’s consultation right at home, whether it is using your computer, laptop, or smartphone.   This is just another way to know the cosmetic surgeons’ opinion about your case, as well as their recommendations of what is best for you.  It is fun, it is interesting and it can only take 20 mins. 

As an example, we are demonstrating Cancun, as it is a top destination for international tourists in Latin America as there is a variety of experienced doctors who are available and are glad to assist you through telehealth.  Depending on your case, the doctor will determine if your teleconsultation can be free of charge, or if it has a specific cost already determined depending on the amount of time you choose.

Robert’s Telehealth Journey

Recently one of our patients decided to go ahead with 20 mins. teleconsultation with Dr. Benavides, Cosmetic Surgeon at Galenia Hospital (JCI) in Cancun.  Robert had been thinking about Eyelid Surgery for some time, so he was ready for the Doctor’s feedback on his case.    

Dr. Alicia Benavides

Dr. Alicia Benavides was born in Argentina, and years later, she came to Mexico where she graduated as a Plastic, Aesthetic, and Reconstructive Surgeon and started her outstanding career under the wing of Dr. Ortiz-Monasterio. Dr. Benavides is board certified by the AMCPER and is well known in Cancun as a pioneer and the founder of the Medical School Association of Plastic and Reconstructive Surgeons of the state of Quintana Roo.

Teleconsultation Process

I contacted Dr. Benavides’ office, and they had availability for the next day, so I proceeded to set the appointment using the TaqTik Health zoom platform.  Dr. Benavides already had our patient’s medical history and photos, which were crucial to assessing if he was a good candidate for eyelid surgery.   

Teleconsultation Day

Right on time, I introduced them, and then I left because it is important to respect the privacy between doctors and patients.  According to Robert, everything went smoothly, and Dr. Benavides explained the eyelid surgery and also suggested a Rhytidectomy in order to get better results.  Robert was satisfied with her recommendations, answered all his questions, and addressed his concerns.

After Teleconsultation

A couple of hours later, I received Robert’s quote with an amazing price for eyelid surgery and also for eyelid + rhytidectomy.  They also included the quote of their deluxe service program, which includes all the transportation from/to airport, hospital, and hotel, as well as preop and postop consultations, one-night hospital with the personal nurse, concierge services, antibiotics, and pain killers.   Just great!

Visiting Cancun

Cancun is scheduled to start accepting bookings on June 1st, 2020, and according to the completely clean and verification program, there are protocols set in motion for you to be safe and comfortable while you enjoy your stay.  I can assure you that you will be in the best of hands and that your medical journey will be an exciting and memorable one.

About Telehealth

We use Taqtik Telehealth as it is the only integrated telemedicine platform fully integrated into our global patient navigation platform.  This ensures from the moment of inquiry all your information is automatically kept safe and secure within your file, which is only accessible by the surgeon you request. Ask me more about telehealth and the many benefits it provides or feel free to visit the link below. 


Request Teleconsultation